Shipping Policy

Fulfillment Location:
2722 Rosenbaum Haven, Tsing Shan Tsuen, New Territories, Hong Kong SAR

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Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order has been shipped, you will receive a confirmation email with tracking details.

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Shipping Rates & Delivery Times

We ship worldwide. Delivery times and rates depend on your order value and destination:

Delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

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Order Tracking

• Once your order is shipped, you will receive a tracking number by email.

• You can use this number to track your package directly on the courier’s website.

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Customs & Duties

• International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

• These charges are the responsibility of the customer. Please check with your local customs office for more information.

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Incorrect or Incomplete Address

• Please ensure your shipping address is accurate when placing your order.

• We are not responsible for delays, lost packages, or additional charges caused by incorrect or incomplete addresses.

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Lost or Delayed Packages

While most packages arrive within the estimated timeframe, delivery delays can occasionally happen due to factors outside our control. If your package seems delayed, please contact us at blwfqecp58@outlook.com with your order number and tracking information.

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Contact Us

For any questions regarding shipping, please contact our customer service team:

Eleghaute
2722 Rosenbaum Haven, Tsing Shan Tsuen, New Territories, Hong Kong SAR
📧 Email: blwfqecp58@outlook.com
📞 Phone: +852 2729 8286