Privacy Policy

At Eleghaute, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://eleghaute.com/ or purchase from us.

1. Information We Collect

When you use our website, we may collect:

  • Personal Information: Name, email address, phone number, shipping/billing address.

  • Payment Information: Payment details are processed securely by third-party providers; we do not store your credit card data.

  • Order Information: Items purchased, order history, and shipping details.

  • Usage Data: Device information, IP address, browsing activity, and cookies.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders.

  • Communicate with you regarding your order or inquiries.

  • Provide customer service and support.

  • Improve our website, services, and shopping experience.

  • Send promotional emails and updates (only if you opt-in).

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping carriers, and marketing platforms who help us operate our business.

  • Legal Compliance: Authorities when required by law, or to protect our rights and safety.

4. Data Security

We use industry-standard security measures (encryption, secure servers, restricted access) to protect your personal data. However, no method of internet transmission or storage is 100% secure.

5. Cookies

Our website uses cookies to:

  • Improve functionality and user experience.

  • Analyze site traffic and performance.

  • Personalize content and marketing.

You can disable cookies in your browser settings, but certain features of the website may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data, subject to legal obligations.

  • Opt out of marketing emails at any time via the “unsubscribe” link.

To exercise your rights, please contact us at blwfqecp58@outlook.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Eleghaute
2722 Rosenbaum Haven, Tsing Shan Tsuen, New Territories, Hong Kong SAR
📧 Email: blwfqecp58@outlook.com
📞 Phone: +852 2729 8286